Wins the customer - agent relationship
between research, is now the rate of return on investment and cost pressures
increasing, market owners are increasingly using their own procurement team to
negotiate matters of public relations agent. The survey covered 212 agency
relationship. Beijing Sheng, general manager Gilbert (Sabrina Lee) said that
this year more and more market initiative with their own procurement team
bargaining agent compensation. "In the case of research, the use of the
procurement team main market accounting for more than 65%." Assessment
after three wins more than 70 public relations agents. Nevertheless, there are
more market-seeking through independent evaluation criteria to measure the
agents. "The role of successful procurement cost standard, but an
independent market owners are not a small challenge," she added. "We
found that, in order to ensure that you get the value of public relations
agents, market owners began to seek external consultants to select the most
consistent with the desired agents."
Currently, China's market commanding
29% of the overall public relations budget for digital public relations and
word-of-mouth PR , the coverage gradually turning to the Web audience. "We
believe that the past 40 years, more than half of the public relations budget
for online public relations activities," Gilbert said. Wins three research
also reveals the challenges faced by the public relations agents in the fierce
competition in the digital agency. Currently, 44% of digital public relations
funding flows to the field of digital interactive, rather than the field of
public relations. Market owners are increasingly turning to the speed of the
spread of digital channels, digital agency services professional and other
advantages, "Gilbert said. PR agents need to strengthen their digital
strength, or agency relationship with its clients will not last long, she
cautioned that. The research shows that an advertiser has an average of 1.8
public relations agency relationship, cooperation between the average duration
of only 2.4 years. In this case, the surge in project-based agency relationship.
More than one-third of the agency relationship is established based on the
project, only 23% of the public relations firm to retain regular customers.
"The market is fickle, fewer than half of the advertisers are willing to
cooperate with a public relations agents, some advertisers even five
agents," she said. Degree from the cognitive point of view, the
performance of local public relations firm blue cursor the (Blue Focus), and
WPP's Ogilvy Public Relations (Ogilvy PR). Blue cursor in customer service, and
crisis communication and the dissemination of the value of a leader. Ogilvy
significant advantages in terms of strategic planning, marketing
communications, as well as a global network. "The two agents is the
domestic leader in the field of public relations in China Investment
Management, new tools and talent a very good job," she said.
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